We try to keep shipping and returns information as simple and hassle free as possible.
If you can't find the answer you require, please just drop us an email using the link below.


Shipping


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped outside of the UK/EU due to licensing agreements.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you select, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates are charged at a flat rate per package, so the cost will remain the same if you choose to add multiple products - We also offer FREE SHIPPING for all UK orders over £29.

 

  FREE UK SHIPPING ON ALL ORDERS OVER £29

  UK orders below £29 value are charged at just £2.99 per order

  EU orders are charged at a flat rate of just £9.99 per order*

  Rest of the World orders are charged at a flat rate of just £19.99 per order*

*Orders placed outside of the UK may be liable for duty and tax upon point of entry to destination country


Returns


You may return un-required items within 60 days of delivery for a full refund or store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

  60-DAY RETURN POLICY

  We believe in our products and want to pass the same confidence and assurance over to our customers.

  If for any reason you are unhappy or change your mind simply return the product for a full refund or store credit.

  If the return is a result of our error (incorrect, defective item, etc) we'll also pay return shipping costs.

  Click here for returns form or contact us using the link below